If you’re working with a client day to day but employed by EPG Group, this article explains why — and how the arrangement works.
Who is EPG Group?
EPG Group is a global workforce and employment services provider.
We support businesses around the world by:
employing workers on their behalf
managing payroll, contracts, and HR
ensuring compliance with local employment requirements
This allows our clients to focus on their business, while EPG manages the employment relationship.
Why am I employed by EPG instead of the client?
In your role, EPG acts as your legal employer. This type of arrangement is often called an Employer of Record (EOR) model.
It means:
you perform your day-to-day work for the client
EPG employs you and manages employment-related matters
This structure is commonly used when companies:
operate across multiple countries
engage workers globally
want to ensure employment compliance is handled correctly
What does EPG manage?
As your legal employer, EPG is responsible for things like:
your employment or engagement contract
payroll and payslips
employment records
HR support
compliance with local employment requirements
If you have questions about your contract, pay, or employment details, EPG is your first point of contact.
What does the client manage?
The client you’re working with is responsible for:
your day-to-day tasks and responsibilities
your role requirements
your working arrangements and priorities
They’ll usually be your main contact for work-related matters, while EPG supports the employment side.
Who should I contact if I have questions?
As a general guide:
Questions about pay, contracts, or employment details
→ Contact EPG GroupQuestions about your role or daily work
→ Contact your client or on-site manager
If you’re unsure who to contact, EPG can help direct your question.
Does this affect my employment conditions?
Your employment conditions are set out in:
your contract with EPG
applicable local employment requirements
While the structure may feel different, your rights and obligations are defined by your agreement and local laws.
If you’re unsure how something applies to you, it’s always best to check with EPG.
Important to know
EPG employs workers globally, so processes may differ by country
This article provides general information only
Your contract always takes priority
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